INFECTION CONTROL IN OUR CALGARY DENTIST OFFICE

As always, our goal will be to continue to provide you with exceptional dental care, while at the same time making the health, safety and well-being of our patients, dental team members and community our priority. 

As recommended by the Alberta Dental Association & College and for the safety of our dental team members, patients and visitors, for the time-being, our usual COVID-19 infection prevention and control procedures and guidelines will remain in place at our Calgary dentist office.  

As we continue to navigate the continuing challenges associated with COVID-19, we appreciate your patience, understanding and support.

 
 

OUR CALGARY DENTIST'S COVID-19 INFECTION PREVENTION AND PROTECTION PROTOCOLS 

Infection control has always been and continues to be a top priority for our Calgary dental practice.  In accordance with the Alberta Dental Association & College's recommendation that COVID-19 infection prevention and control procedures be maintained as much as possible, our dentist office will continue to maintain the following precautions:

 
 

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ENHANCED CLEANING

The reception area, door handles, countertops, credit card devices and all high touch surfaces will continue to be cleaned frequently with appropriate disinfectants.

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ADDITIONAL PPE 

All of our team members, patients and visitors will be asked to wear a mask at our Calgary dentist office.  Our dental team will continue to wear additional PPE including face shields, gowns and eye protection where appropriate.

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PHYSICAL BARRIERS

We will continue to maintain the plexi-glass barrier that has been added to our reception desk to keep you and our staff safer.    

 
 

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AEROSOL CONTROL

We have installed HEPA filtration units in every dental operatory to increase the number of air exchanges per hour.  We have also installed high volume suction systems to reduce aerosols.

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HEALTH SCREENING

Our Calgary dentist office will continue to screen patients and visitors for COVID-19 symptoms upon entering our office. 

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FREQUENT HAND DISINFECTING

Patients and visitors will still be asked to disinfect their hands upon entering our office.

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SOCIAL DISTANCING

Our Calgary dentist office will continue to space out check-in and check-out times as much as possible to ensure social distancing as much as possible and to ensure that all of our patients feel comfortable in our office.

 
 

ARE YOU A HIGH RISK PATIENT?  WE HAVE SPECIAL DENTAL APPOINTMENT TIMES AND A FULLY ENCLOSED DENTAL SUITE TO KEEP YOU SAFER.

For patients who are considered to be at high risk such as those over the age of 65 or those who are immunocompromised, upon request, our Calgary dental office has special appointment times available where there are fewer patients and team members in the office (arrangements can be made to only have one patient in our dentist office at a time).  We also have a fully enclosed dental operatory available to minimize any outside aerosols as much as possible.

 
 

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OUR CALGARY DENTIST OFFICE HAS GONE PAPERLESS!

  1. For your convenience and for the additional safety of our patients, all of our patient forms are now available digitally on your phone, computer or tablet. If you wish to complete any of your patient forms in the comfort of your own home, one of our Calgary dentist team members would be happy to send you all required patient forms to you the day before your dental appointment so you may complete the forms to complete at home at your convenience - or anywhere on the go on your smartphone.

  2. If you prefer, on the day of your dental appointment, you may complete any necessary patient dental forms at our Calgary dentist office on our tablet or on your cell phone. Our tablets are disinfected after each patient use.

 

These infection control guidelines are recommended by the Canadian Dental Association (CDA), the Alberta Dental Association & College (ADA&C), Alberta Health Services and the Government of Canada.  If you have any questions or concerns about our protocols, please let any one of our team members know and we will be happy to answer any question you may have.

 
 
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Your Health Screening Prior To Your Dental Appointment

  • Before your dental appointment with our Calgary dentist, you will be asked whether are currently experiencing any signs or symptoms of COVID-19, including fever, shortness of breath, dry cough, headache, runny nose or loss sense of smell and taste.  If you are experiencing any of these symptoms, we will ask that you kindly reschedule your dental appointment.

  • You will also be asked if you have tested positive for COVID-19 or are caring for or live in the same household as someone who has tested positive for COVID-19, whether you are awating the results of a COVID-19 test or whether you are a close contact of someone who has tested positive for COVID-19. If you respond yes to any of these questions, we will ask that you kindly reschedule your dental appointment.

  • We ask that you kindly arrive 10 minutes early for your apppointment so that we may complete your health screening, complete any necessary forms and address any questions or concerns you may have.  We encourage you to wear your face mask, but it is not mandatory. If you would like to wear a face mask but do not have one, we will happily provide one for you.     

  • As always, your operatory will be cleaned and disinfected thoroughly.  High-touch surfaces in the dental practice, including those in the reception area, will be regularly disinfected.

 
 

Before and During Your Dental Appointment: Our Calgary Dentist Office's Covid-19 Protocols

  • You will be asked to disinfect your hands prior to entering our dental office.

  • All of our dental team members, including non-clinical members, will be wearing personal protection equipment or staying behind our reception desk barrier.

  • We will continue to maintain a physical barrier at the reception desk. 

  • Physical contact with materials, including pens and paperwork, will be limited. All pens, countertops and credit card machines are sanitized between patients.

  • We may utilize additional equipment, including intraoral and extraoral high volume evacuation during your dental treatment.

  • One of our dental professionals may change treatment procedures in an effort to reduce aerosol exposure. 

 
 

After Your Dental Appointment

  • You will be escorted to the reception area by one of our friendly team members. 

  • When leaving, you will be given the opportunity to disinfect your hands once again.

  • As always, please let us know if there is anything further we can do to ensure that your visit with our Calgary dental office is as pleasant and efficient as possible.  

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    LET'S MAKE YOUR SMILE LAST A LIFETIME! 

 

We're A Dentist Near You!
Our Calgary Dentist is Conveniently Located in
NW Calgary in Kensington/Sunnyside/Hillhurst. 

 

We'd Love to Hear From You!

Start your journey to a healthy, happy smile by filling out the form below or call us at 403.283.4252 and one of our caring dental team members will be happy to help you schedule your appointment at a time that is convenient for you. Dr. Dirk Thompson will happily work around your schedule and we always accept new patients and make room for your dental emergency. See you soon!

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