COVID-19 PROTOCOLS IN OUR CALGARY DENTIST OFFICE
As always, the health and well-being of our patients, dental team members and community remain our priority. Our goal is to continue to provide you with exceptional dental care, while at the same time strictly following all COVID-19 enhanced infection prevention and protection protocols established by the Alberta Dental Association & College (ADA&C) and Alberta Health Services, with no added COVID-19 equipment/PPE surcharges. As we all navigate these new and challenging times together, we appreciate your continued patience, understanding and support.
OUR CALGARY DENTIST'S NEW INFECTION PREVENTION AND PROTECTION PROTOCOLS
Infection control has always been and continues to be a top priority for our Calgary dental practice. Due to COVID-19, we have added these additional stringent infection prevention and control procedures and guidelines to our Calgary dentist's practice, as recommended by the Canadian Dental Association (CDA), the Alberta Dental Association & College (ADA&C) and Alberta Health Services, including the following:
The reception area, door handles, countertops, credit card devices and all high touch surfaces are cleaned frequently with appropriate disinfectants.
No Contact Temperature Taking
All patients and visitors have their temperature taken with a no-contact thermometer at every visit. Team members take their temperature twice per day.
All patients, staff and visitors must continuous mask wear in non-treatment areas. Team members wear additional PPE including face shields, gowns, eye protection and hair covers.
A plexi-glass barrier has been added to our reception desk to keep you and our staff safer. Patients are also asked to wait outside the office until their provider is ready for them.
We have installed HEPA filtration units in every dental operatory to increase the number of air exchanges per hour. We have also installed new high volume suction systems to reduce aerosols.
All patients and visitors are screened for COVID-19 symptoms prior to entering the office. Team members are screened for COVID-19 symptoms daily.
Frequent Hand Disinfecting
Patients and visitors are required to disinfect their hands upon entering and leaving the office.
Patient appointments, as well as check-in and check-out times, are spaced out to maintain appropriate social distancing at all times.
ARE YOU A HIGH RISK PATIENT? WE HAVE SPECIAL DENTAL APPOINTMENT TIMES AND A FULLY ENCLOSED DENTAL SUITE TO KEEP YOU SAFER.
For patients who are considered to be at high risk such as those over the age of 65 or those who are immunocompromised, upon request, our Calgary dental office has special appointment times available where there are fewer patients and team members in the office. We also have a fully enclosed dental operatory available to minimize any outside aerosols as much as possible.
OUR NEW COVID-19 SCREENING PROTOCOLS
On the day PRIOR to your appointment, please follow the link below to complete and submit your Pre-Screening COVID-19 Patient Consent Form. Please complete and submit this form by no later than 5:00 pm one day prior to your appointment: COVID-19 Screening Form
On the SAME DAY as your appointment, in order to minimize contact, please print out and complete at home the COVID-19 Screening Form that has been emailed to you and bring it with you to your appointment. If you do not have a printer, you may complete the form upon arrival at our Calgary dentist's office.
Please note: In order to keep you, other patients and our dental team members as safe as possible, only patients with an appointment, a guardian accompanying a minor or a caregiver accompanying a patient will be permitted into the office. Anyone accompanying a patient in these circumstances will be asked to also complete a COVID-19 Screening Form and will have their temperature taken prior to entering the office.